Mercury Communication Services of San Antonio, LLC in San Antonio, TX | Telecommunication Installation & Repair

Company Background
Mercury Communication Services of San Antonio was formed with the customer in mind. Our owners have had experience in the communications business since 1978. Here at Mercury Communication Services of San Antonio, we not only provide top-notch initial installation of the system, but also focus on service after the installation. If any of our customers ever have a problem, our technicians are available 24 hours, 7 days a week.
Our office can provide assistance in all areas, including:
• Technical support
• Modifications to your account information
• Placement of service requests
• Billing inquiries
• Product and service inquiries
• Upgrade and change requests
Small Business
The needs of businesses vary and that is why flexibility in a telephone system is so important. A business should never have to operate because of the way their telephone system operates. Matching the telephone system to unique business applications is the key to success.
Products
Mercury makes available a wide array of proven, top-quality, reasonably priced products. We have identified the products and manufacturers that will meet our high standards of excellence.
The Mercury Difference: Maintenance Guarantee
- Maintenance prices will not increase over the five years of the agreement.
- In a non-emergency situation, Mercury guarantees its on-site response time, or the customer's warranty or maintenance period is extended by an additional month.
- Mercury guarantees to complete any request for parts or labor within one business week, or the customer receives a 10 percent discount.
Data Networking
BlueFire Access and Enterprise Switching Solutions for small-to-large businesses and institutions, featuring enhanced security, Quality of Service for convergence, reliability / survivability, migration and branch office extensibility.
Voice Mail/Auto Attendant
Our major manufacturer of voice mail and automated attendant products is NEC. They offer an array of basic and optional advanced features to meet all of your telecommunication needs.
Paging & Intercom
Mercury will assist in designing the proper paging system both for your internal offices and outside or warehouse needs. We represent one of the largest paging companies, Valcom.
Services
Our operations department holds over 30 years combined experience. We strongly believe in not only manufacturer certifications but on-going in-house training as well. As new technology emerges, our team is prepared. The technicians that service and maintain your system are always Mercury employees.
Call Accounting
Some offices want to hold employees accountable for telephone usage as well as maintain management control of their system. We offer software packages through NEC and Trivium software.
Adds, Moves & Changes
If your business is in the process of relocating, or if you are simply relocating or adding employees within your business, we can make the transition smooth.